Venue Operations

I'm able to deliver a full review of a venue hire operations with an organisation to ensure that best value for money is achieved at all times. This can include:

  • Producing reports and business cases into how the department is structured between sales and operations
  • The procurement, development and implementation of diary management systems
  • How to get the best from a sales team when they work with a separate operations team
  • Advice on how to improve stakeholder relations in large organisations
  • The creation and implementation of robust KPIs and SLAs
  • How best to schedule a team of staff to ensure that all duties are covered
  • The creation and implementation of event documentation such as events briefs, sales sheets and event feedback reports
  • The creation and delivery of a supplier accreditation process
  • SWOT analysis